To initiate a refund, please write to firstname.lastname@example.org with your transaction reference number and we will initiate a refund for your contribution. However, the refund will not be possible once an Invoice receipt has been issued for the donation.
Changes can be made in your profile by writing to us at info@Humanityera.com. Currently, you cannot make the changes to your profile on your own, however, a feature on your non-profit dashboard will be developed for this.
Yes, we provide you with an option to make your donation anonymously. While donating through the platform, you will find a checkbox - 'mark myself anonymous'. Check the box and complete the transaction. Your credentials will be discreet on the list of donors for the said project or campaigns. We will maintain the record of your donation in our database to comply with guidelines
After donating, the receipt will reach the donor within 60 days from the date of the transaction. You can also log in to your account to access your donation history. If a donor does not receive the receipt within 60 days, please write at email@example.com and our team will assist you.
Humanityera is a crowd-funding platform. Non-profit individuals and Humanityera can start fundraisers and manage donations.
To start a fundraiser: You are required to sign up on
http://www.humanityera.com/users/ngo_register and start a fundraising page, invite your friends and family to contribute towards your cause, ask them to spread the word by sharing it on social media platforms (such as Facebook, Twitter and WhatsApp) reach your goal amount.
To donate: You can click on the fundraiser you want to support and make a donation to help raise funds. You can also share the campaign on your social media to let your friends and family know about the fundraiser and reach the goal faster.
Humanityera guarantees the security of all donations. Our platforms and API’s use TLS encryption with HSTS and Forward Security. Our payment processing partners PayPal have been certified to PCI DSS which is the most stringent level of certification available in the payments industry. Hence, your donation & details are kept safe & confidential.
Get all answers to queries/problems by writing us to firstname.lastname@example.org. Our appointed team will promptly assist in resolving all concerns. Attaching a screenshot of the error will expedite the process.