FAQ's

You can donate on Humanityera by following the below-mentioned process-

Select a cause on the top of the page, then scroll down to choose NGO project

Click on the program of your choice to know more details about the NGO program

Click on the 'Donate' button at the bottom of the page

You will be shown three donation options, the third one being an editable option. Select an amount and proceed with your donation.

Fill in the registration details to create an account

Once done, click on 'Pay'

You can pay using your preferred mode of payment.

Please write to us at info@humanityera.com if you face any issue while making the donation.
Humanity era charges nominal retention up to 10% on donations being made to charities to meet the payment gateway charges and administrative expenses.
Donations can take up to an hour to reflect on our platform. If your donation is not visible after an hour, please share the issue with us at info@humanityera.com
To initiate a refund, please write to info@humanityera.com with your transaction reference number and we will initiate a refund for your contribution. However, the refund will not be possible once an Invoice receipt has been issued for the donation.
Donations to NGOs listed on Humanityera can only be made online (through debit card, credit card, Net Banking and Wallets.) Donations in cash, cheques, and DD’s are discouraged.
Changes can be made in your profile by writing to us at info@Humanityera.com. Currently, you cannot make the changes to your profile on your own, however, a feature on your non-profit dashboard will be developed for this.
Yes, we provide you with an option to make your donation anonymously. While donating through the platform, you will find a checkbox - 'mark myself anonymous'. Check the box and complete the transaction. Your credentials will be discreet on the list of donors for the said project or campaigns. We will maintain the record of your donation in our database to comply with guidelines
After donating, the receipt will reach the donor within 60 days from the date of the transaction. You can also log in to your account to access your donation history. If a donor does not receive the receipt within 60 days, please write at info@humanityera.com and our team will assist you.
Humanityera is a crowd-funding platform. Non-profit individuals and Humanityera can start fundraisers and manage donations.

To start a fundraiser: You are required to sign up on

http://www.humanityera.com/users/ngo_register and start a fundraising page, invite your friends and family to contribute towards your cause, ask them to spread the word by sharing it on social media platforms (such as Facebook, Twitter and WhatsApp) reach your goal amount.

To donate: You can click on the fundraiser you want to support and make a donation to help raise funds. You can also share the campaign on your social media to let your friends and family know about the fundraiser and reach the goal faster.
To donate on Humanityera, you can choose any online mode of payment such as credit card, debit card, or through PayPal.
Humanityera guarantees the security of all donations. Our platforms and API’s use TLS encryption with HSTS and Forward Security. Our payment processing partners PayPal have been certified to PCI DSS which is the most stringent level of certification available in the payments industry. Hence, your donation & details are kept safe & confidential.
Get all answers to queries/problems by writing us to info@humanityera.com. Our appointed team will promptly assist in resolving all concerns. Attaching a screenshot of the error will expedite the process.

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